Privacy Policy

Last Updated: September 10, 2026

Good Move Downsizing (“Good Move,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including your:

Name
Email address
Phone number
Address or location
Information about the services you are interested in
Information you provide through contact forms, phone calls, text messages, emails, consultations, or other communications with us

We may also automatically collect certain information about how visitors use our website, such as browser type, device information, pages visited, referring websites, and general website activity. We may use cookies and similar technologies for website functionality, analytics, advertising, and understanding how people find and interact with our website.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Contact you about Good Move Downsizing services
Schedule consultations or services
Provide estimates, contracts, invoices, and services
Communicate with you before, during, and after a project
Improve our website, services, and customer experience
Understand the effectiveness of our marketing and advertising
Request feedback or reviews
Maintain business records
Comply with legal obligations and protect our business and clients

Text Messages

If you provide your mobile phone number and consent to receive text messages, Good Move Downsizing may send you text messages related to your inquiry, consultation, scheduling, services, or other communications with us.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly.

Consent to receive text messages is not a condition of purchasing our services.

Mobile information and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, such as website hosting, customer relationship management, communications, payment processing, analytics, advertising, accounting, and other business technology providers.

We may also share information when necessary to provide services you request, comply with the law, protect our rights or the rights of others, or in connection with a business transaction.

We may work with outside service providers, movers, donation organizations, senior living communities, or other partners when necessary to coordinate a client's project. We only share information reasonably necessary for that purpose.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to understand website activity, measure advertising performance, and improve our services.

We may use services provided by companies such as Google and other technology providers to help us understand how visitors find and use our website and to measure the effectiveness of advertising.

Your browser may allow you to limit or block cookies.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal or financial obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may unsubscribe from marketing emails using the unsubscribe option included in those communications and may opt out of text messages by replying STOP.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how Good Move Downsizing handles your information, please contact us through the contact information provided on our website.

Caitlin Rogers, DBA Good Move Downsizing
Twin Cities, Minnesota